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Privacy Policy

Privacy Policy

TSLimpact, a product of TSL Consulting Pvt. Ltd., provides a software application to create, launch, and manage online email campaigns, email blasts and newsletters to varied entities (Services).

The Service may not be used for the sending of unsolicited email (sometimes called SPAM)

This privacy policy (Privacy Policy) describes the procedures for collecting, using, and disclosing your information.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you. Please read this Privacy Policy to learn more about the ways in which we use and protect your personal information. This Privacy Policy governs your access to the Services, regardless of how you access it, and by using the Services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

By accepting this Privacy Policy and using the Services, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into Service Subscription Terms and Conditions and User Agreement (Agreement).Note for Minor Users

Persons under the age of 18 (eighteen) may use the Services and submit relevant information as requested online only in conjunction with and under the supervision of their parents or guardians.

  1. The information we collect and store

We may collect and store the following information in relation to the Services:
Information you provide: When you register an account, we collect some personal information, such as your name, phone number, credit card or other billing information, email address and home and business postal addresses. You may also provide us with your contacts, email addresses when sharing folders or files with them. We also store and manage information to facilitate your email campaigns. This includes information about your, customers, employees or other recipients, such as email addresses, emails received, links accessed (we sometimes track this on your request through our software) and other details entered into our systems, which are subject to our Agreement but are not otherwise limited or controlled by us. It is possible that in this respect we could handle sensitive information such as information about professional association membership, political beliefs, health and religion. We do not use this information for our own purposes.

Log Data: When you use the Services, we automatically record information from your device, its software, and your activity using the Services. This may include the device’s Internet Protocol (IP) address, browser type, information you search for on our website, local preferences, identification numbers associated with your devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, physical system information, metadata concerning your Files, and other interactions with the Services.

Special Offers and Updates: We send all new users a welcoming email to verify their new account and confirm their passwords and usernames. Established users will occasionally receive information on products, services, special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

We may, if it is necessary, send out a strictly service related announcements. For e.g. if the Services are temporarily suspended due to maintenance, we may send Users an email to that effect. Generally, Users may not opt-out of these communications, though they can deactivate their User Account. These communications should not be considered promotional in nature.

E-mail Communications: To help us make e-mails more productive, and to improve our service and your shopping experience, we will sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your ‘Subscription preferences’ by logging into your account.

Cookies: Cookies are a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember your browser in the future. Most web browsers are set to accept cookies. Service Provider uses cookies to make the use of our website and Services more conveniently. Cookies are useful to estimate our number of visitors and to determine overall traffic patterns through our website.

You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our website and subsequently the Services, and you may be required to re-enter your password more frequently during a session.

  1. How We Use Personal Information

Personal Information: In the course of using the Service, we may collect personal information that can be used to contact or identify you (Personal Information). Personal information is or may be used:

  1. To provide and improve our Services,
  2. To administer your use of the Services,

iii. To better understand your needs and interests,

  1. To personalize and improve your experience, and
  2. To provide or offer software updates and product announcements.

We collect, use and disclose your personal information to provide, administer, improve and personalize our products and services, maintain and update our records, manage our relationship with you and our customers and deal with your enquiries and concerns. We may also collect, use and disclose your personal information in connection with suspected fraud, misconduct and unlawful activity.

You agree that we may also use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted advertisements, administrative notices, service offerings, and communications relevant to your use of the site. By accepting the Terms of Service and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications on your account preferences page.

We use your internet protocol (IP) address to help diagnose problems with our server, and to administer our website. We do not link your IP address which accesses our website to any personal information. We use tracking information to determine which areas our site user’s visit based on traffic to those areas. We do not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

  1. Information Sharing and Disclosure

The following describes some of the ways that your personal information may be disclosed, with your explicit consent, in normal scope of business to provide our services:

Service Providers, Business Partners and Others: We may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features. These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Third-Party Applications: We may share your information with a third party application with your consent, for example when you choose to access our Services through such an application. We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a Privacy Policy acceptable to you.

For Services: We may share your information in relation to any complaints, notices or any legal issues which may be raised by the recipient of the e-mails or newsletter distributed through the Services.

Affiliates: We may provide your personal information to our affiliates. For example, we may disclose information to our affiliates in order to respond to your requests for information or Services.

Joint Marketing Arrangements: Where permitted by law, we may provide your personal information to joint marketers with whom we have a marketing arrangement. We require all joint marketers to safeguard your personal information, and prohibit them from making unauthorized or unlawful use of your personal information.

Compliance with Laws and Law Enforcement Requests: We may disclose your personal information to outside parties, when we have a good faith belief that disclosure is reasonably necessary to:

  1. Comply with a law, regulation or compulsory legal request or an order of Court;
  2. Protect the safety of any person from death or serious bodily injury;

iii. Prevent fraud or abuse of Services; or

  1. To protect our property rights.

We employ a range of measures to protect the privacy and confidentiality of personal information in subscriber lists, email content and reports. We may scan the content of your campaigns to ensure it complies with the Agreement and this Privacy Policy — to protect against defamatory, inaccurate, abusive, obscene, profane, or threatening material that is racially or ethnically offensive.

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our website) of any changes in control or use of your personal information or files, or if either become subject to a different privacy policy. We will also notify you of choices you may have regarding the information.

Social Media Platforms: You may wish to participate in social media platform hosted and made available by us. The main aim of the social media platform is to facilitate and allow you to share content. However, we cannot be held responsible if you share personal information on social media platform that is subsequently used, misused or otherwise appropriate by another user.

Non-private or Non-Personal Information: Any data, information material you transmit or post or submit on the website or on User Account without any confidentiality setting such as non-private, shall be considered and treated as non-confidential and non-proprietary, subject to the data security provisions and you grant us a royalty-free, perpetual, irrevocable, non-exclusive right to use, copy, modify, adapt, translate, publish, disclose and distribute any such material.

  1. Changing or Deleting Your Information

If you are a registered user and you have a User Account, you may review, update, correct or delete the personal information provided in your User Account. If your personally identifiable information changes, or if you no longer desire our services, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law.

  1. Data Retention

We will retain your information for as long as your account is active or as needed to provide you Services. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon reasonable request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers files that you have in common with other users.

  1. Security

The security of your personal information is important to us, we host the data on multi-domain servers of BigRock, which is an accredited registrar of Internet Corporation for Assigned Names and Numbers (ICANN). Also, all Personal Information provided is transmitted using SSL (Secured Socket Layer) encryption. SSL is coding system which lets your browser automatically encrypt, or scramble, data before you send it to us.

We adhere to the best practices for data protection, no method of electronic transmission or storage is 100% secure, therefore, we cannot guarantee its absolute security.

As a matter of security we take back-up of systems periodically. Although we provide appropriate firewalls and protections but our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we take no liabilities or responsibilities for it.

You are responsible for all actions taken with your User Account and password, including fees incurred by your account. Therefore, we do not recommend that you disclose your password to any third parties. If you choose to share your User Account and password or your personal information with third parties, you are responsible for all actions taken with your User Account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf.

  1. Changes to Privacy Policy

We have and continue to have the right to modify or update this Privacy Policy at any time without prior intimation. Therefore, you are advised to frequently refer to this Privacy Policy for such updates. Such changes shall be effective immediately upon posting to the website.

  1. Limitation of Liability

Service Provider will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of your personal information) and for use of or inability to use material, products or services of any kind that is offered or to provide indemnity or any other remedy to User or any third party.

  1. Force Majeure

Neither party will be in default or liable for any delay or failure to comply with this Privacy Policy (other than any payment of money) due to any act beyond the reasonable control of the affected party, including, without limitation to failures of Internet, computer equipment, telecommunication, power, provided by such party immediately notifies the other.

  1. Links to Third Party Sites

We may provide links of other websites on our website, without any accuracy, completeness, or usefulness of any content, warranty, merchantability, endorsement, and suitability, any assurance of quality, authenticity, and appropriateness to view such websites and responsibility, liability, obligations on part of the website. This Privacy Policy does not apply when you access to such sites, links.

Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other Users are those of the respective author(s) or distributors and not of the Service Provider.
Your decision to act on such third party content shall be solely at your own risk.

  1. Agreement

This Privacy Policy along with the Agreement contains the entire understanding and agreement between you and the Service Provider and supersedes any and all prior understandings relating to the Services. This Policy cannot be changed or terminated orally. If any provision of this Privacy Policy is held to be illegal, invalid or unenforceable, this will not affect any other provisions and the Privacy Policy will be deemed amended to the extent necessary. Any provision which must survive in order to allow us to enforce its meaning shall survive the termination of this Privacy Policy. This Privacy Policy should be at all times read along with the Agreement.

If you have any questions about this Privacy Policy, or you wish to access or correct the personal information we hold about you, please contact us:

Address: TSL Consulting Pvt. Ltd.

402 B, 4th floor, Manikchand Galleria, C. T. S. No. 996, Plot no. 383, Bhamburda (Shivajinagar),

Model Colony, Near Deep Bunglow Chowk, Pune-411016.

Telephone:020 6624 7100

Email:tslimpactsupport@tslmarketing.in